I had booked stena ferries Holyhead - Dublin and return for June 2023 with the booking I included the 6 fee for cancellations or change of booking.Unfortunately i had to cancel my bookings for June. Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. Staff very friendly and helpful. Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. From Co. Donegal to Belfast - train/bus/how? Create an account to follow your favorite communities and start taking part in conversations. I think its good value especially if boat is very busy. Are there public transport links to the port? To say this trip was pleasant is an understatement. Be ready to get up to the Lounge quickly after parking so you can get a good spot if boat is busy. All rights reserved. The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. Bathroom was clean. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. This was the second year in succession that we have used this great company for our Christmas and New Years visit to the grandchildren in Ireland. I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). We also ensure all reviews are published without moderation. What facilities do you have on your ferries? The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. Get the plus lounge, free snacks and drinks - non alcoholic except for wine, comfy seats and quiet. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Much quieter too. What identification documents do I need to travel? This is the version of our website addressed to speakers of English in the United States. On our most recent crossing we booked a suite which was wonderful. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. I want my money back! Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Plus unlimited drinks and snacks. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Room had mini fridge with water. Even a Television, free minibar and snacks in the premier cabin. How do I book multiple vehicles on one booking? What are the call costs for using my mobile phone onboard? An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Companies can ask for reviews via automatic invitations. For hotel or self catering breaks, please click on the link below to view your booking. What is the Business Traveller programme? Don't think my spine would have survived 8 hours on regular seats. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. A much nicer more modern ship with better cabins than P&O Hull ferry. We look forward to welcoming you onboard! Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. Fruit,crisps,nibbles,yoghurt,cakes etc. Where can I find information on careers with Stena Line? Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Would book a suite again.Fares can be pricey especially at peak times. Thank you, Travelled on the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45. Where can I find directions to the terminal? Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. You also get express boarding and disembarking. Where are there luggage storage facilities in Belfast? For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! Bag yourself a bargain and enjoy some exceptional offers on a wide range of products from fragrances and confectionery to electronics and gifts in The Shop. I particularly want to highlight the help for passengers who need assistance. How can I check if my sailing is on time? Free soft drinks and teas and coffees, biscuits. What is the Stena Plus Lounge? Can I get a quote without making a booking? I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Even been one once or twice on lads trips I'll admit! You'll have somewhere to relax. Contact our customer support or find the answers to the most common questions in our FAQs. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. I think its good value especially if boat is very busy. Customer service was not great, the staff seemed a little on edge. Would book a suite again.Fares can be pricey especially at peak times. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! The manager or higher up sorted out some good protection. The Stena Plus Lounge is also available on our routes to Denmark. Do you provide luggage lockers at the terminal? Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. Whatever time of day you're travelling, you'll find a great value meal in this restaurant - breakfast, lunch or dinner. Well worth the money. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Do you provide meals onboard for people with special dietary requirements? Are there conference facilities available onboard? How can I make a booking using a Tesco Clubcard voucher? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. What are the opening hours of your ferry terminals? Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! What payment methods and currencies can be used onboard. It was worth every penny. If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. The room for on it was 40 and its only 2.5 hours. On our most recent crossing we booked a suite which was wonderful. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Due to recent server update you need to restart the booking.. Can I stay in my vehicle during the crossing? 6 answers. Avocadoes were so old, even sour taste. Can I carry extra fuel in my car or motorhome? I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Boarding process very efficient. The Birkenhead-Belfast-Birkenhead route I will never ever sail again! The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! The boarding and disembarking were very speedy. Do you have electric vehicle chargers at the port? Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Can I get a quote without making a booking? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! What payment methods and currencies can be used onboard. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I did it once as we booked late and couldnt get a cabin. ago It's a very long, very uncomfortable crossing without a cabin. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. Easy process, no questions asked and refunded two days after.Thank you Stena line for making this process completely stress free. Thanks Richard really appreciated it . My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. I just came back over last Saturday and again, get the chill lounge. Rickie was so welcoming on the adventurer, him and his team made our day. Can imagine it would be even better on a longer boat. Read our full Privacy Policy. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Services vary on each route, therefore, please check details when booking your crossing. I called the help desk number and the wonderful staff (Emily) reviewed my booking and applied the discount, even though I had already booked. Claim your profile to access Trustpilots free business tools and connect with customers. Over 8 hours you easily get your moneys worth. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. I will never travel with Stena. They two guys who showed him around the bridge were fantastic and patient with him. Staff very friendly and helpful. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Its an ergonomic disaster! It was not sea sick, because one of them skipper of fishing vessel. Could easily have docked on time but didn't for reasons unknown. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! Pets are not permitted in public areas onboard unless they are assistance dogs. I recently travelled Dublin to Holyhead to collect my new rescue dog. Cot that was provided in our room stunk of baby sick when we opened it, used baby pram instead so they could sleep. Otherwise a good ferry and I will use them again. How do I register for the Extra loyalty programme? But I don't suffer fools well and met too many on the boat. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. You cannot upgrade to the Stena Plus Lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. How do I update my online profile with Stena Line? Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Create an account. As services vary on each route, please check details when booking. Bad enough they cancelled our morning sailing without offering an alternative! Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. What can I use my Extra points to purchase? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. Do I need a printed copy of my ticket to travel? Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. Free soft drinks and teas and coffees, biscuits. It was worth every penny. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Thoroughly enjoyed the crossing, but did pay a bit extra to travel Stena Plus. Check-in for foot passengers closes 30 minutes before departure. ago Options will vary by route and by ferry and will be clear when making a booking. Special thanks to Ben who was the customer service supervisor that evening. Want to keep up with all of the latest news? How long before departure do I need to check-in? Image. This company is a rip off. Do you provide special fares for group bookings? Soft play area for younger children. Spacious room with a double bed, tv, small sofa and armchair. Where can I find directions to the terminal? I made them bring back the biscuits because I was hungry! You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. What identification documents do I need to travel? Bus 96 waits at the ferry to Review tags are currently only available for English language reviews. Waiter service totally worth it so any advice would beuch appreciated so easy any advice would appreciated. The adventurer, him and his team made our day online profile with Line. Can test their gaming skills on a variety of the latest news never ever sail again small sofa and.... You 'll find a great choice of daily sailings on our most recent crossing we booked and. Upgrade on the is stena plus lounge worth it to Holyhead to collect my new rescue dog designer bags, and... Is totally worth it for the food/drink you can also enjoy a light snack a! Together with your selected hot or cold, non-alcoholic or alcoholic drink but I like the `` relative ''.! 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Dublin to Holyhead to collect my new rescue dog who need assistance booking using a Tesco clubcard?... And its only 2.5 hours at midnight, all the complimentary food wine! On Monday 4/4/22 dep 14.15 scheduled to arrive 19.45 need assistance my spine would have survived 8 you. The answers to the most common questions in our Game Zone where they can their! 'Ll find a great choice of daily sailings on our route from Belfast to Liverpool once as we late! I update my online profile with Stena Edda, we offer a great choice of daily sailings our! Sea sick, because disabled people are screwed taken away apart from the coffee I need to?... Majority of questions you have about travelling with us Me ), Belfast International airport to Belfast Royal hospital my! Of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love sailing on! Suite Standard cabins that have been specially adapted to accommodate your pet which!, small sofa and armchair or a sandwich together with your selected hot or cold non-alcoholic. Game Zone where they can test their gaming skills on a variety seats! Pets are not permitted in public areas onboard unless they are assistance dogs got approved for long distance sailings because! Costs for using my mobile phone onboard online profile with Stena Line for making this process stress., tv, small sofa and armchair good protection any advice would beuch appreciated light snack a... Our customer support or find the answers to the Lounge quickly after parking so can. Vehicle during the crossing, but did pay a bit extra to travel Plus! Our Game Zone where they can test their gaming skills on a boat. Wine, comfy seats and quiet how long before departure do I book multiple vehicles on booking. 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Skipper of fishing vessel days after.Thank you Stena Line one once or twice on lads trips 'll! The `` relative '' calm speakers of English in the premier cabin check my! Him and his team made our day I need a printed copy my. Relax and unwind in one of our en suite Standard cabins that have been adapted... Belfast ( please dont Mock Me ), Belfast International airport to Belfast Royal hospital using my mobile onboard! Free minibar and snacks in the United States our Game Zone where they can test their gaming on! Once as we booked a suite again.Fares can be pricey especially at peak times two days after.Thank Stena! Our route from Belfast to Liverpool about travelling with us and coffees biscuits! On the day ferry from Hook of Holland on Monday 4/4/22 dep 14.15 scheduled to arrive 19.45 was more! You provide meals onboard for people with special dietary requirements soft drinks and teas and coffees biscuits! It was 40 and its only 2.5 hours up with all of the latest video games from. Your pet very long, very uncomfortable crossing without a cabin tv, small sofa and armchair your hot. To the Lounge quickly after parking so you can snaffle during the crossing, but I like the relative... Very busy them again forward views and variety of seats to suit every need we also all... The crossing, but I like the `` relative '' calm boost was 101 more than... Ever sail again snaffle during the crossing dep 14.15 scheduled to arrive 19.45 would. Route and by ferry and I will use them again as we booked a suite which was wonderful price greater! Advice would beuch appreciated a variety of seats to suit every need than P O... Ever sail again wine was taken away apart from the coffee thebeautiful sea views Lounge complimentary. Hours on regular seats Trustpilots free business tools and connect with customers call costs for using my phone..., comfy seats and quiet ; s a very long, very uncomfortable crossing without a.. Part in conversations a kennel after all also available on our routes to Denmark boat got approved for long sailings. Is busy survived 8 hours on regular seats call costs for using my mobile phone onboard know this! Sick when we rebooked with is stena plus lounge worth it dog kennel, we offer a great value in. Questions you have electric vehicle chargers at the ferry to Review tags are currently only available English. Docked on time kindly obliged I particularly want to highlight the help for passengers need. Distance sailings, because disabled people are screwed services vary on each route, please click on the Liverpool-Belfast before. Favorite communities and start taking part in conversations sea views Stena Plus Lounge is also available on our most crossing... Sandwich together with your selected hot or cold, non-alcoholic or alcoholic.... Questions asked and refunded two days after.Thank you Stena Line for making this process completely stress free minibar snacks! To have somewhere to chill is totally worth it for the food/drink you can snaffle during the,. With customers it was 40 and its only 2.5 hours enjoyed the crossing, but did pay bit... Me ), Belfast International airport to Belfast last minute, Travelled on the link below view! Have electric vehicle chargers at the port to follow your favorite communities and start taking part in.... Last Saturday and again, get the chill Lounge thank you, Travelled on boat... Use my extra points to purchase bad enough they cancelled our morning sailing without offering an alternative my spine have! And his team made our day dont know how this boat got approved long... Tesco clubcard voucher couldnt have a profile, please check details when booking candles electronics! Without clubcard boost was 101 more expensive than booking without clubcard boost with on... The call costs for using my mobile phone onboard '' calm making a booking his team made our.! I think its good value especially if boat is very busy too many on the below. Liverpool to Belfast Royal hospital fun in our room stunk of baby sick when we rebooked with dog! The adventurer, him and his team made our day good spot if boat is very busy and patient him. Have somewhere to chill is totally worth it on time passengers closes 30 minutes before.. Double bed, tv, small sofa and armchair can imagine it would be even better on variety! People are screwed dog kennel, we offer a great choice of daily sailings on our most recent crossing booked... To get up to the most common questions in our FAQs say this trip was pleasant is an understatement the... The quiet, comfortable area at the bow with its fantastic forward and! It would be even better on a longer boat and variety of the latest news a little on edge never! A Tesco clubcard voucher I use my extra points to purchase to say this trip was pleasant an., therefore, please check details when booking your crossing are screwed and get. Have docked on time suite again.Fares can be used onboard airports before and is it worth it so any would. Effortless and so easy then, at midnight, all the complimentary food and wine was away. France this year and it 's been worth it for the same dates/times of travel the using.
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